Optimizing GeM Catalogue Management - Your Gateway to Government Procurement

Launched in 2016, the Government e-Marketplace (GeM) is India’s leading online platform for transparent and efficient government procurement. Governed by the GeM Procurement Manual, it simplifies the procurement process for businesses, including MSMEs and startups. With easy GeM registration, users can explore procurement opportunities, submit GeM bids, and track bid status seamlessly. The platform offers diverse GeM services, ensuring hassle-free transactions between suppliers and government buyers. Learn how to navigate the GeM portal, various bids available on the portal, and leverage its features to grow your business. Whether you're a supplier or a buyer, GeM is your opportunity to streamlined procurement and enhanced business opportunities.

Why GeM is important for India’s Growth?

The Government e-Marketplace (GeM) is an innovative online platform developed by the Government of India to revolutionize public procurement. Designed to ensure transparency, efficiency, and cost-effectiveness, GeM enables seamless purchases of goods and services by government departments, public sector undertakings (PSUs), and organizations. It simplifies procurement through a user-friendly interface, real-time price discovery, and integrated digital payment systems, fostering ease of doing business across India. GeM is a path-breaking initiative driving India’s digital procurement revolution.

Key Features of the GeM Portal:

1. Wide Product Range:

   A vast catalogue of goods and services for government use.

2. Transparency:

   Promotes fairness with real-time price comparisons and secure processes.

3. User-Friendly Interface:

   Simplifies navigation for buyers and sellers.

4. Digital Payment Integration:

   Facilitates fast and secure transactions.

5. E-Bidding & Reverse Auction:

   Encourages competitive pricing through automated bidding.

6. Performance Analytics:

   Offers detailed insights for smarter decision-making.

7. Vendor Rating:

   Builds trust with feedback-based evaluations.

GeM Procurement Methods

GeM offers various procurement methods listed as below:

• Direct Purchase:

  One of the simplest procurement methods on GeM is Direct Purchase, ideal for transactions involving amounts less than INR 25,000. This method allows buyers to directly purchase goods or services without the need for a competitive bidding process, facilitating quick and hassle-free procurement.

• L1 (Lowest One):

  For transactions exceeding INR 25,000 but falling short of INR 5 lakhs, the L1 method is used. L1 procurement involves selecting the vendor offering the lowest price among the bidders, ensuring cost-effectiveness while maintaining transparency and fair competition.

• Push Button Procurement (PBP):

  Push Button Procurement is a user-friendly feature introduced on GeM, allowing buyers to create PBP notices for L1 purchases. This innovative method enables buyers to compare and buy products or services up to INR 5 lakhs conveniently with just the click of a button, streamlining the procurement process and enhancing efficiency.

• Bid/Bid to Reverse Auction (RA):

  For larger procurements requiring competitive pricing, GeM offers the Bid and Bid to Reverse Auction methods. Through the Bid process, buyers invite bids from vendors, while Bid to Reverse Auction involves conducting a reverse auction to obtain the best price quote. These methods facilitate transparent and competitive procurement.

• Intent of Buying (IoB) Procurement Advisory Consultancy (PAC):

  The Intent of Buying (IoB) PAC method allows buyers to procure specific products tailored to their requirements. This method involves seeking expert advisory services to identify and procure the right products or services, ensuring alignment with the buyer's objectives and needs.

• Custom/BOQ Bids:

  In cases where the required goods or services are not available on the GeM platform, buyers can opt for Custom/BOQ Bids. This method allows buyers to specify their requirements through a Bill of Quantity (BOQ) and invite bids from potential vendors, enabling procurement of specialized items not commonly found on GeM.

How to use GeM Portal effectively to grow your business?

Maximize your visibility on GeM portal with these optimization tips:

• GeM Registration and Profile Completion:

  Ensure your GeM registration is complete with accurate details and comprehensive information about your business, including financial information, bank details, certifications and achievements.

• Product Listings and GeM Categories:

  Showcase your products/services with clear images, detailed descriptions, and competitive pricing. List your products/services under multiple relevant categories to increase visibility among government buyers.

• Regular Updates:

  Keep your GeM profile updated with the latest products, services, and certifications. The more updated you are, more are the chances of getting direct orders and tenders

• Participate Actively in GeM Bid:

  Information is regularly received by the seller’s basis their registered categories. Submit competitive and complete bids that comply with procurement guidelines. Use the GeM dashboard to track bid status. Follow up promptly to address queries or issues, if any.

• Vendor Assessment:

  Vendor Assessment is an important step for vendor validation particularly OEM’s on the GeM portal. The sellers participating in tenders with Q1 & Q2 category product requirements need to complete the assessment of their company profile and processes.

• Utilize GeM Insights:

  Use the GeM Analytics feature to understand demand trends, identify key buyers, and align the offerings accordingly.

• Promote MSME and Startup Benefits:

  MSME or startup can leverage GeM’s special provisions for increased opportunities.

GeM Helpdesk

The GeM Helpdesk is a reliable support system for users navigating the Government e-Marketplace. It offers assistance with registration, bid submissions, technical issues, and general queries, ensuring a smooth experience on the portal. Whether you need guidance on procurement or resolving technical challenges, the GeM Helpdesk is available to help you maximize the benefits of the platform. The sellers can engage with Support Services at Customer Care Number, Helpdesk Mail id or can Walk-in to the office to get their queries sorted.

• GeM Portal Customer Care Number:

  1800-419-3436 / 1800-102-3436

• GeM Helpdesk Mail Id:

  helpdesk-gem@gov.in

• HelpDesk Walk-In Address:

  2nd Floor, Jeevan Tara Building, 5-Sansad Marg, Near Patel Chowk, New Delhi-110001

TendersPlus – GeM Consultancy Services

The Government e-Marketplace (GeM) streamlines public procurement, and TendersPlus makes it even easier. As expert GeM portal consultants, we provide end-to-end GeM consultancy services for MSMEs, startups, and companies. From GeM registration to tender bidding, our team ensures compliance and delivers timely solutions, so you avoid the complexities. TendersPlus also offers specialized services for tender bidding, empowering businesses to secure government contracts effortlessly. Simplify your procurement journey with our expertise. Visit TendersPlus.com to explore our services and unlock growth opportunities on the GeM portal today or connect with us via email at contact@tendersplus.com or call +91 9279921887 for assistance.