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GeM Vendor Assessment

GeM Vendor Assessment

Complete GeM vendor assessment via RITES Vendor login to participate in Q1 & Q2 Category Products and manage Resellers.

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GeM Vendor Assessment

Vendor Assessment on the GeM portal evaluates vendors across predefined parameters, focusing on product quality, authenticity, and operational practices. The Vendor Assessment for OEMs is based on three broad parameters: Vendor Profile (Physical presence), Financial Profile and Production Capability. This process ensures the reliability of OEMs and suppliers, establishing a transparent and trustworthy procurement ecosystem characterized by regular supply and financial stability.

Vendor Assessment is mandatory for OEMs participating in Q1 and Q2 categories or managing resellers through the OEM panel, except for exempted categories. For others, it remains an optional process, enabling sellers, OEMs, and service providers to validate their organizational and financial credentials. By verifying professional track records, the process simplifies complex buying decisions for Q1 and Q2 categories, offering buyers confidence in the background, capabilities, and reliability of sellers.

The assessment is conducted by RITES (Rail India Technical and Economic Service), the designated Vendor Assessment agency, which has replaced the Quality Council of India (QCI). The process involves two stages: Desktop Assessment and Video Assessment. The entire process begins with an application on the GeM portal, followed by further steps managed on the RITES platform. Successful Vendor Assessment ensures credibility and boosts the seller’s reputation on the GeM marketplace, enhancing opportunities in government procurement.

GeM Vendor Assessment

Benefits of GeM Vendor Assessment

  • Mandatory for Q1 & Q2 Products: GeM Vendor Assessment is essential for sellers dealing with Q1 and Q2 category products on the GeM Portal.
  • Enhanced Buyer Confidence: Pre-assessed vendors are tagged as "VA," assuring buyers of verified and authenticated sellers.
  • Boosted Seller Ratings: Vendor Assessment significantly impacts Seller Ratings displayed on the GeM Marketplace.
  • Faster Product Listing: Assessed sellers gain priority for expedited product listings, improving visibility and credibility.

Criteria for GeM Vendor Assessment

Vendor Assessment by OEM’s are applied as Original Equipment manufacturers, Brand owners and Deemed OEM’s having manufacturing facility outside India.

OEM (Original Equipment Manufacturers)

  • Manufacturing, Assembling or 3rd Party Manufacturers (Branded or Unbranded) can apply for Vendor Assessment.

Brand Owners but not Manufacturing OEM’s

  • Manufacturing outsourced to 3rd Party can also apply for Vendor Assessment by providing agreement and manufacturing details for the Outsourced partnerto RITES.

Products manufactured outside India

  • Products manufactured outside India and sold by an Indian entity, then the seller needs to apply for Deemed OEM on the GeM portal.

GeM Vendor Assessment Process

The GeM Vendor Assessment process ensures seller eligibility and involves a series of steps to ensure correct information and updated documentation.

  • Initiate Request on GeM:

    Log in to your GeM account, navigate to "My Account," and access the "Vendor Assessment" section. Sellers falling under exemption categories must upload exemption documents; others proceed with the assessment process.
  • Complete Profile Details:

    Update vendor profile with contact details, production capacity, sales data, invoices for raw materials & sales from the past 3 years.
  • Financial and Bank Details:

    Review and submit financial and bank details.
  • Submit VA Application:

    The application details are forwarded to RITES, and the seller receives RITES Vendor Login credentials via email and SMS.
  • Desktop Assessment:

    Using RITES login, sellers upload documents and complete the online assessment.
  • Vendor Assessment fees:

    Fees are paid online based on category and turnover.
  • Non-Compliance Resolution:

    Address any discrepancies within two days if notified.
  • Video Assessment:

    Install the "RITES-GEM VA" Android app for the video assessment. A meeting is scheduled with an assessor to validate the information.
  • Approval:

    Upon successful completion of desktop & video assessment, the VA is approved, enabling sellers to participate in government procurement.

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This structured process, managed by RITES, ensures compliance and transparency in vendor qualification. Vendor Assessment shall be completed by RITES within 15 days of fee payment and a draft Vendor Assessment Report made available to the Seller.

Vendor Assessment Exemption Process on the GeM Portal apply to sellers with an annual turnover above ₹500 crore, PSUs, government-backed organizations, small-scale sellers, or those offering specialized products. To claim an exemption, upload the required documents under the “Assessment Exemption Documents” section. Navigate to “Assessment Exemption” and initiate a request. Choose the seller type (Manufacturer, OEM, or Reseller) and select the applicable exemption criteria. Provide details for new categories if required and submit the Vendor Assessment application for approval.

The validity of GeM Vendor Assessment is 3 years and the sellers need to get the assessment again.

Desktop Assessment

Information required for Desktop Assessment is below:

  • Basic InformationVendor Profile details, Address details
  • Ownership detailsBeneficial ownership, Shareholders, MCA Info
  • Product detailsCategory, Production capacity, Test Reports
  • Details of FirmManufacturing details, QA, Process flows, Supplier Info

Video Assessment

The Video Assessment process is applicable only for OEM’s.

  • Download App Video Assessment App "RITES-GEM VA" on an Android Mobile
  • Meeting Set-up Meeting scheduled between Assessor and the Seller
  • Functional profileManufacturing process and capacity, Quality control.
  • Geo-tagged The video assessment process is geo-tagged.

GeM Vendor Assessment Checklist

GeM Vendor Assessment checklist cover various aspects, including legal documentation, product information, quality assurance, production capacity, supplier management, customer service, safety standards, and more. Each item serves as a crucial component for evaluating and assessing a vendor on the GeM Portal.

Documents for GeM Registration
GSTIN

GSTIN Certificate

Documents for GeM Registration
Incorporation

Certification of Incorporation

Documents for GeM Registration
Regular product

List/ Catalogue of Regular product

Documents for GeM Registration
Customized product

List/ Catalogue of customized product

Documents for GeM Registration
Quality

All Quality Certificates

Documents for GeM Registration
License Number

BIS / other License Number (if applicable) with validity date

Documents for GeM Registration
Test reports

Test reports of the products for which you want to get the vendor assessment

Documents for GeM Registration
OEM Authorization

OEM Authorization letter to sell products in open market

Documents for GeM Registration
Date of incorporation

Work orders/ letter of order completion of the first government order from the date of incorporation

Documents for GeM Registration
Value Wise

Work orders/ letter of order completion of (Value Wise) government and private organisation orders in the last 3 years

Documents for GeM Registration
Debarring /Blacklisting

Undertaking on company letter head against Debarring /Blacklisting by any Govt. organisation

Documents for GeM Registration
GSTIN Certificate

Document for GSTIN of the manufacturing site (GSTIN Certificate)

Documents for GeM Registration
Process flow diagrams

Process flow diagrams: From receiving work order to customer delivery

Documents for GeM Registration
Raw material

Process Flow diagrams: All the value adding processes from Input Raw material to Finished good (For each product category)

Documents for GeM Registration
Document showing

Document showing firm’s daily and monthly production Capacity. (For each product applied for Vendor Assessment)

Documents for GeM Registration
Operating efficiency

Upload self-declaration showing percentage utilization (Operating efficiency) on company letterhead

Documents for GeM Registration
Quality Assurance

Documents to show Quality Assurance process of the products (QA SOP)

Documents for GeM Registration
inspection process

Document of part wise inspection process

Documents for GeM Registration
Invoices

Invoices for different locations to show the firm’s territory of operation

Documents for GeM Registration
SOP for transportation

SOP for transportation to deliver defect free products

Documents for GeM Registration
List of suppliers

List of suppliers (Name and Address) along with last quantity of supplied

Documents for GeM Registration
Performance monitoring system

Document to show Suppliers’ performance monitoring system

Documents for GeM Registration
Rejected material

Rejected material handling procedure

Documents for GeM Registration
Customer complaint

Customer complaint logs and SOP

Documents for GeM Registration
Safety Standard

Safety Standard and Operating Procedures manual

Documents for GeM Registration
Sample Warranty

Sample Warranty document

Documents for GeM Registration
Warranty

Document for terms and condition for warranty

Documents for GeM Registration
R&D center

Document showing that the R&D center is a recognised or approved center

Documents for GeM Registration
Improvement

Document showing collaboration with premium R&D institutes for product development/new product/quality improvement

Documents for GeM Registration
Copyrights and trademarks

Document of patents, copyrights and trademarks

Documents for GeM Registration
Prototype developed

List and picture of prototype developed in house

The Vendor Assessment Agency can request for more documents / information as needed for verification. Overall, this checklist covers a wide range of areas of the vendor’s profile, providing a thorough vendor assessment of the capabilities, quality control measures, and overall business operations.

GeM Vendor Assessment Fees

Sellers are required to pay the GeM Vendor Assessment Fees online directly to RITES. These non-refundable fees vary based on the seller's category and turnover, ensuring a structured evaluation process for both OEMs and resellers.

Vendor Assessment Fees - OEM’s

  • Turnover upto 20 Lacs: Rs. 871.61 + GST
  • Turnover from 20 Lacs to 1 Cr: Rs. 1743.22 + GST
  • Turnover above 1 Cr: Rs. 3486.44 + GST

Vendor Assessment Fees - Reseller’s

  • Turnover upto 20 Lacs: Rs. 217.90 + GST
  • Turnover from 20 Lacs to 1 Cr: Rs. 435.81 + GST
  • Turnover above 1 Cr: Rs. 871.61+ GST

Vendor Assessment exemption process - In case of exemption, the charges for process is Free of cost.